Information We Collect
When you use ZippyApp, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address (if provided)
- Delivery Address
Location Information
Precise or approximate location data to provide delivery services, order tracking, and nearby restaurant recommendations.
Order Information
- Food and tiffin orders
- Delivery preferences
- Transaction history
Device Information
- Device model
- Operating system
- IP address
- App usage and diagnostic information
Payment Information
Payments are processed through secure third-party payment providers. ZippyApp does not store your complete payment card details.
How We Use Your Information
We use collected information to:
- Process and deliver your food and tiffin orders
- Provide real-time order tracking
- Communicate order updates and delivery notifications
- Verify user accounts and prevent fraud
- Improve app functionality and customer experience
- Respond to customer support requests
- Comply with legal and regulatory requirements
Contact Number Privacy
To enhance customer privacy, ZippyApp may use number masking technology during delivery-related communications. This helps protect personal phone numbers from being shared directly between customers and delivery partners.
Sharing of Information
We may share information with:
- Restaurant partners for order preparation
- Tiffin service providers
- Delivery partners for order fulfillment
- Payment gateway providers for payment processing
- Analytics and service providers that support app operations
- Government authorities when required by law
We do not sell, rent, or trade your personal information to third parties.
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no electronic storage or transmission method is completely secure.
Data Retention
We retain your information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
ZippyApp is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
Third-Party Services
ZippyApp may use third-party services including payment gateways, map services, analytics providers, and notification services. These services may collect information according to their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the application and will become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
ZippyApp Support
Email: zippyapp27@gmail.com
By using ZippyApp, you agree to the collection and use of information as described in this Privacy Policy.